Hi Guyss;
Now i am working on Siemens Distributor as technical support.
I want asking you about damaged transmitter.
I’ve faced 2 different repots from customers.
Case 1:
Customers reported their pressure transmitter P320 is totally off. Then I looped remote display RD300 to find out the current looping on transmitter.
I set the lower scale: 4mA = 4, and the upper scale: 20mA = 20. The aim of my looping is to find out the loop current at the transmitter.
Then after I turn on the rd300, the transmitter’s display remains off and the loop current reads 3.39 mA (less than 4mA) and the display remains off. It’s in the first picture.
Then, the final decision from Siemens that damage occured on the display. After the new display arrived and I changed the new display to the transmitter, it still doesn’t turn on and the current remains 3.4 mA.
Case 2:
Customers report that their probe LU level transmitter is completely off. Even DCS does not receive a signal from the transmitter.
Then I did the same thing with current looping using RD 300. I set the lower scale: 4mA = 4, and the upper scale: 20mA = 20.
Then after I turned on the RD 300, it displayed the number 999.9 mA (more than 20 mA). But the transmitter screen is on but displays showed strange symbol.
Here is my assumption that the transmitter has shorted circuit because the current is approaching infinite.
But the transmitter still doesn’t work after I try to make a move, the screen display doesn’t change.
My question is, what difference does it make if the looping current reads less than 4mA or more than 20 mA. Both of my observations make the transmitter turn off, but what kind of damage was caused?
Thank you, sorry if my question is too long.